I was informed that this amount would be refunded at check-out. Ět check-in I was asked for a credit card and charged 50€ as some form of security deposit. I understand not changing the towels every day, but again, for a 4* hotel and this type of fare, if you forget to put that sticker, you won’t have your room made up. If you wanted the room cleaned, you had to expressly put a sticker on your door handle, otherwise the cleaning lady won’t even enter to remove the trash. A colleague I was with received 2 right ones and we exchanged. You would think that since there was no heating and the rooms have no carpets, we would have some robes and slippers, right? Wrong! I asked for slippers at reception, and they gave me 2 left ones. I understand there is a government suggestion to save energy, but when there are 6 degrees outside and I pay a 300 €/night fare, I expect to have some heating in my room….I didn’t. I recognize this may only matter to women. Good hair drier (not the typical one that is stuck to the wall and barely blows any air, but a real, strong one). My experience with this hotel was not a very good one, but I will try to be as objective as possible.
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